Returns & Exchanges
At Molke, we want you to feel comfortable and confident in your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original condition. Please ensure all tags remain attached and hygiene seals are intact to qualify for a full refund.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring they are neatly folded and include the completed return slip inside the parcel.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized postal collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing